hibje's Privacy Policy

1 What Information We Collect

To register an account and operate services on hibje, we may collect the following types of personal information:

1.1 Identity Information

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• Residential address
• National ID card or passport details (where identity verification is required)

1.2 Financial Information

• bKash, Nagad, or Rocket number (for deposits and withdrawals)
• Transaction history — deposit and withdrawal amounts and timestamps
• Account balance information

1.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Platform access times and session data
• Page browsing history and click data

1.4 Gaming Behaviour Data

• Types and history of games played
• Bet amounts and outcome records
• Bonus and promotion usage details

2 Purpose of Data Use

hibje uses your personal information for the following legitimate and transparent purposes:

• Account Management: To handle registration, login, password recovery, and account security.
• Identity Verification: To confirm the user's age and identity (in compliance with the 21+ rule).
• Payment Processing: To correctly complete your deposit and withdrawal requests.
• Customer Support: Our support team uses information to resolve any issues or questions you have.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Responsible Gaming: To monitor user gaming behaviour and identify problematic patterns.
• Service Improvement: To enhance the user experience and functionality of the platform.
• Legal Obligations: To comply with applicable laws and regulations.

We will obtain your explicit consent before using your information for marketing or additional promotional purposes.

3 Data Storage & Protection

hibje takes the highest technological and organisational measures to protect your information. The key features of our security framework are outlined below:

3.1 Technical Security

• SSL/TLS Encryption: All data transmitted on our site is sent through encrypted channels.
• Data Encryption: Stored sensitive information is always kept in an encrypted state.
• Firewall & Access Control: Our servers are protected by strong firewalls and only authorised personnel can access personal information.
• Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in our systems.

3.2 Data Retention Period

Your information is retained for as long as your account is active or as required to fulfil legal obligations. If an account is closed or a deletion request is made, your information is securely deleted within a reasonable time, except where legally required to be retained.

4 Sharing Data with Third Parties

hibje never sells your personal information or transfers it commercially to third parties. However, limited data may be shared in specific circumstances:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, and Rocket to complete your deposit and withdrawal transactions. This information is limited strictly to the specific transaction.

4.2 Technology Service Providers

We work with trusted technology partners to operate our platform, such as server hosting and security services. These partners are bound by agreements consistent with our privacy policy.

4.3 Legal Authorities

Information may be provided to authorities to comply with legal obligations or to fulfil court orders. In such cases, only mandatory and minimal information will be supplied.

4.4 Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, and Ezugi may process gameplay data. In such cases, the respective provider's own privacy policy also applies.

5 Cookies & Tracking

hibje uses cookies and similar technologies to improve your experience on the website.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and support the core functionality of the platform. These cookies cannot be disabled.
• Functional Cookies: Used to remember your language preference, page layout, or other personalised settings.
• Analytics Cookies: Collect statistics to understand how users interact with the platform — this information is used to improve services.

5.2 Cookie Controls

You can control or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

5.3 Local Storage

In addition to cookies, browser local storage technology may also be used. This information is stored only on your device and is not sent to our servers.

6 Payment Information Security

hibje takes special precautions to protect information related to financial transactions.

• We never store your full mobile banking PIN or password.
• Your mobile number is displayed in a masked format during transactions.
• A unique reference number is generated for each transaction — this is securely retained for future investigation.
• If a suspicious transaction or unusual activity is detected, we automatically alert and perform additional verification.
• A minimum deposit of ৳200 and a minimum withdrawal of ৳1,000 can be made via bKash, Nagad, and Rocket.

7 Protection of Minors

hibje is for users aged 21 and above only. We do not knowingly collect information from any minor.

• Age is verified at the time of registration.
• If we learn that a user is under 21, their account will be closed immediately and the relevant information will be deleted.
• If a parent or legal guardian believes their child has opened an account, please contact us directly.

8 Your Rights

You have the following rights over your personal information, which hibje fully respects:

8.1 Right to Access

You can request a copy of your personal information held by us at any time. We will provide that information within a reasonable time.

8.2 Right to Rectification

If there is any error or incompleteness in your information, contact our support to request a correction. We will make the necessary changes as soon as possible.

8.3 Right to Erasure

In certain circumstances, you can request deletion of your information by closing your account. Some information may need to be retained for a set period due to legal obligations.

8.4 Right to Restrict Processing

You can choose to restrict the use of your information for certain purposes — for example, you can opt out of marketing communications.

8.5 Right to Lodge a Complaint

If you have any concerns about our data practices, contact us directly. We take every complaint seriously and are committed to responding in a timely manner.

9 Policy Changes

hibje may update or amend this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email or displayed on the platform.
• Continued use of the platform after changes will be taken as your consent to the new policy.
• For important changes, we may seek your explicit consent.

We recommend that you visit this page regularly and stay informed about changes to the policy.