hibje Terms & Conditions
Please read these terms carefully before using our platform. All rules regarding accounts, bonuses, payments, and responsible gaming are clearly described here.
Contents
- 1General Rules & Applicability
- 2Eligibility & Age Requirement
- 3Account Registration & Verification
- 4Deposit & Withdrawal Policy
- 5Bonus & Promotion Terms
- 6VIP Program
- 7Game Rules & Fairness
- 8Prohibited Activities
- 9Limitation of Liability
- 10Privacy & Data Protection
- 11Account Closure & Termination
- 12Changes & Amendments
General Rules & Applicability
Scope of Terms
These terms and conditions ("Terms") apply to the use of the hibje platform and all its services. By accessing hibje through its website, mobile version, or any other channel, or by creating an account, you are considered to have fully agreed to these Terms.
If you do not agree with any part of these Terms, you are requested to refrain from using our platform. These Terms serve as a legally binding agreement between you and hibje.
- These Terms are written in Bengali and have been specially prepared for users in Bangladesh.
- Our Privacy Policy and Responsible Gaming guidelines are also part of these Terms.
- In the event of any conflict, these Terms shall take precedence.
Eligibility & Age Requirement
User Eligibility
The following eligibility criteria must be met to register at hibje and use its services:
- You must be 21 years of age or older.
- You must be accessing from a jurisdiction where online gaming is legal.
- You must have a valid bKash, Nagad, or Rocket account.
- You must create an account in your own name — managing an account on behalf of another person is prohibited.
- You must have the mental capacity and ability to make decisions.
We may request documents for age verification at any time. Failure to submit documents may result in account suspension.
Account Registration & Verification
Account Rules
Each person may open only one account at hibje. If the same person operates multiple accounts, it will be considered prohibited and all accounts may be closed with balances forfeited.
- All information provided at registration must be accurate, truthful, and up to date.
- Opening an account with false information is a serious violation of these Terms.
- Keep your login credentials (password, OTP) completely confidential — sharing them with third parties is prohibited.
- If you suspect unauthorized access to your account, notify our support team immediately.
- After account creation, we may request a national identity card or other documents for identity verification.
Deposit & Withdrawal Policy
Payment Methods & Limits
The currently accepted payment methods at hibje are: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank.
- Deposited funds are generally credited to the account instantly.
- Withdrawal requests are generally processed within 5 to 30 minutes.
- Account verification must be completed at the time of withdrawal.
- Funds cannot be withdrawn to another person's account — only to your own mobile wallet account.
- The deposit and withdrawal method must be the same — meaning if you deposit via bKash, the withdrawal will also be to bKash.
- hibje reserves the right to hold payments and investigate if fraudulent activity is suspected.
For any payment-related issues, contact our 24/7 live chat or email support: [email protected]
Bonus & Promotion Terms
Welcome Bonus
hibje offers new members a 100% bonus on the first deposit up to ৳15,000. The following conditions must be met to receive this bonus:
- A minimum deposit of ৳200 is required.
- The bonus amount will not exceed ৳15,000 — for example: depositing ৳32,000 will give a bonus of ৳15,000 and a total balance of ৳47,000.
- Example: depositing ৳1,000 gives a bonus of ৳1,000, making a total balance of ৳2,000.
Wagering Requirements
After receiving a bonus, you must wager 20 times the bonus amount before it can be withdrawn. This requirement applies only to the bonus amount — not to the deposited funds.
- Winnings derived from a bonus cannot be withdrawn before the wagering requirement is met.
- Bets in some games may contribute to wagering at a different rate.
- Promotional bonuses may have their own separate terms, which will be stated in the promotion description.
- Misuse of bonuses or attempts to claim bonuses through manipulation may result in account closure and balance forfeiture.
VIP Program
VIP Tiers & Cashback
hibje's VIP program has 5 levels. A weekly cashback benefit is available at each level:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
- Diamond — up to 1.5% weekly cashback
You can advance to higher VIP levels through continued active participation. hibje reserves the right to modify or cancel VIP benefits, and advance notice will be given in such cases.
Game Rules & Fairness
Fair Play Policy
hibje is committed to ensuring fairness across all games. The games offered on our platform are provided by reputable providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft, and others).
- All game outcomes are completely random and there is no predetermined control.
- All data and transactions are secured using SSL encryption.
- If a game round remains incomplete due to a technical error, the bet for that round may be refunded.
- In any dispute regarding game rules, hibje's decision shall be considered final.
In sports betting, market odds are subject to change. hibje reserves the right to void bets placed after a market has closed.
Prohibited Activities
Unacceptable Conduct
The following activities are strictly prohibited at hibje:
- Operating an account using another person's identity.
- Money laundering or transactions involving illegal funds.
- Using software bots, automation, or any other technical manipulation to play.
- Operating multiple accounts for the purpose of claiming the same bonus more than once.
- Threatening, harassing, or using abusive behavior toward other players or hibje staff.
- Exploiting any technical error on the platform to gain an unfair advantage.
- Attempting to hack or gain unauthorized access to our platform or systems.
If any of the above activities are proven, the account will be immediately closed and all balances and pending withdrawals may be forfeited.
Limitation of Liability
Disclaimer of Liability
hibje always strives to operate a safe and reliable platform. However, hibje will not be held liable in the following circumstances:
- Technical interruptions, internet connectivity issues, or force majeure situations.
- Loss resulting from the user's own negligence or sharing account credentials with a third party.
- Technical errors or service disruptions caused by third-party game providers.
- Temporary service unavailability due to circumstances beyond our control.
hibje is not liable under any circumstances for indirect losses of income or opportunity. In the event of a dispute, it is advisable to first attempt resolution with hibje's support team.
Privacy & Data Protection
Personal Data Management
We treat your personal information with the utmost care. Details on how your information is collected, used, and protected can be found in our Privacy Policy.
- Your information will be used only for providing services, identity verification, and security purposes.
- Your information is not sold to third parties.
- All data is kept secure using SSL encryption technology.
- Information may be shared with authorities when required by legal obligations or for fraud prevention.
Account Closure & Cancellation
Account Closure by User
You can close your account at any time by notifying our support team. It is recommended to withdraw your balance before closing the account. For self-exclusion under responsible gaming, please visit our Responsible Gaming page.
Account Closure by hibje
hibje may suspend or cancel an account without notice in the following cases:
- Serious violation of the terms and conditions.
- Fraud or suspicious activity.
- Failure to complete identity verification.
- Misuse of bonuses.
- Threatening behavior toward other users or staff.
The return of any remaining balance after account closure (if applicable and subject to the terms and conditions) depends on the outcome of the investigation.
Changes & Amendments
Policy on Changes to Terms and Conditions
hibje reserves the right to amend these terms and conditions at any time. For any significant changes, we will publish a notice on the platform.
- Continued use of the platform after updated terms and conditions are published will be considered as your agreement to the new terms.
- It is recommended to review this page regularly.
- If you do not agree with any changes, you may close your account.
These terms and conditions are written in Bengali and apply to users in Bangladesh. For any questions regarding the terms and conditions, please contact us: [email protected]